Speak to your Quebec customers in their French.
We rewrite your storefront, checkout and support copy in native Quebec French, inside the tools you already use. Start small with a fixed-price pilot, then decide.
Offer A
Quebec Storefront & Support French Pack
For Shopify and DTC brands that ship to Quebec but run an English-first storefront, help center or support inbox. Quebec's Charter of the French Language says consumers in Quebec have the right to be informed and served in French (Charter, s. 50.2). Your counsel decides what applies to you. We do the French.
Paid pilot
- French gap audit: homepage, 1 product page, cart and checkout
- Up to 25 strings rewritten in Quebec French
- Starter glossary
- About 5 business days
USD $750, fixed
Storefront & support, end to end
- Storefront French pass (up to ~150 strings or ~5,000 source words)
- Checkout and transactional emails
- Cookie banner text
- French review-reply templates
- Glossary and style sheet
- Language-switcher test
- About 2 to 3 weeks
USD $3,500, fixed · pilot fee credited if you upgrade within 30 days
Not included: full catalogue translation (more than 500 SKUs), legal opinions, packaging or label artwork.
Also available
Bilingual CS SOP + Macros
Quebec French support macros, help-center articles and a routing SOP for teams getting French tickets. Ask us for scope and pricing.
Loi 25 Privacy Implementation Worksheet Pack
Data-flow mapping and operational worksheets prepared for your privacy counsel to review. Operational work, not legal advice. Ask us for scope and pricing.
How it works
Four steps, and you approve every one
Fixed scope, fixed price, written statement of work.
Intake
About 15 minutes of your time: fill in our questionnaire, send your URLs and a copy export, and give us view or editor access.
Pilot
Fixed scope and fixed price, delivered in about 5 business days.
Review
You, and your counsel where relevant, approve before anything goes live.
Full pack
If the pilot earns it. Your pilot fee is credited if you upgrade within 30 days.
Why a Quebec-based operator
Not an offshore translation shop
Why we think French written in Quebec makes a difference.
Native Quebec French
Not "international" French or raw machine translation. We write magasiner, infolettre, courriel and tuque where your customer expects them. A human edits every string.
Your hours
We work from Quebec on Eastern Time, the same as New York and Boston, so review cycles can happen the same day.
Accountable
A named person, a written statement of work, a fixed price, and a Quebec-based business: Into Quebec.
Your data stays in your stack
We work inside your accounts. We don't copy customer lists to our own drives, and we don't hand your work to unnamed offshore teams.
We read the source in French
The Charter text and OQLF terminology guidance are written in French first. We read them in the original.
Works with your tools
Shopify, Zendesk, Gorgias, Intercom, HubSpot or your help center. No new platform to adopt.
Sample
What a pilot delivery looks like
Every delivery also comes with a glossary and a list of open questions for you, instead of guesses.
FAQ
Questions
Is this legal advice?
No. We are not a law firm and we don't give legal opinions. We implement: we write the French, build the glossary and flag questions. Your counsel decides what the law requires of your business.
Do you use machine translation?
A human who writes Quebec French edits every string. We don't ship raw machine output.
What do you need from us to start?
About 15 minutes for our intake questionnaire, your URLs, a copy export if you have one, and view or editor access to the tools in scope.
What happens to the pilot fee if we want the full pack?
The USD $750 pilot fee is credited toward the USD $3,500 full pack if you upgrade within 30 days.
Where is the work done?
All work is performed remotely from Quebec, Canada, on Eastern Time. We invoice in USD.
Do you handle our customer data?
We work inside your own accounts and don't copy customer lists to our own drives. We don't subcontract your work to unnamed offshore teams.
What isn't included?
Full catalogue translation (more than 500 SKUs), legal opinions, and packaging or label artwork.
Start with the USD $750 pilot
Email us your storefront URL. We'll confirm the pilot scope in writing before any work starts.